{"xsrfToken":"d5897e33-fcae-4bd9-b4c1-3a1116f565a9_96c0937b6981f231a3b85c6b3384f4c4d55cf4d8_lout","branding":{"id":"2","key":"rh","name":"Suport Teknik","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#241c03","headerLinkHoverBGColor":"#241c03","headerBadgeColor":"#241c03"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Qendra e suportit teknik","sharedPortalName":"IT Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Qendra e suportit teknik","sharedPortalName":"IT Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#454545","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/92316fb1-84f5-429e-a044-d6de430e2e8a/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcxMDIzVDAwNTAxOSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiNTNmNjVjNTUtNjRkMi00MDBhLThmNjItYzkwMjRhYTY2YzVkIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo5MjMxNmZiMS04NGY1LTQyOWUtYTA0NC1kNmRlNDMwZTJlOGEiOlsicmVhZCJdfSwibmJmIjoxNjM4ODQ0Nzk3LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzg4NDUzOTcsImlhdCI6MTYzODg0NDc5NywianRpIjoiNGFmOThhZTUtM2JhYy00ODBmLTgzMmYtNWEzYjllOTUzMTdmIn0.Z_eTAYB7dyvKW8BJjG2ViX33frBiS0UJl5lCPzcOcqtrrrKQWZeV0-eNWqTKtzljkwhEsRMD3_t7HrGYmHnzlwJY0ZxiNsrAkm3BMGgvACqMvCwSzZMHqp5h6CrB8xdKcal-XlW6IS2tjzLLTBWrlB5GTJevINSgdi3SlnHP0q-dK3Eju2JS2Gum-EJrgWK53yzXdkCD5Z4zQ8u2q2HdI-9I0ygvv8iawUgbcYNOYFRTqx1IKLAOaonY8TE0o0zkFqnlLj7YGS-FR1i5t9K8eW5jfriummstEd3qeWBwpmZuHApqUG9AbTQeGV45KbmxlAX3CjV1gg-tJIIe8ObJ2A&client=53f65c55-64d2-400a-8f62-c9024aa66c5d&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"92316fb1-84f5-429e-a044-d6de430e2e8a","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"rh","projectId":10003,"serviceDeskId":2,"name":"Suport Teknik","description":"<p>Mund dhe të na shkruani në it@rcs.al ose të na kontaktoni në numrat 0673022122 / 0673090002</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"10015","name":"Kërko konsulencë","descriptionHtml":"","callToAction":"Kërko konsulencë","introHtml":"<p>Prenoto një takim për një konsulencë me ne.</p>","icon":10315,"iconUrl":"https://rcs-al.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10315","groups":[2],"key":""},{"id":"10009","name":"Kërko ndihmë IT","descriptionHtml":"","callToAction":"Kërko ndihmë IT","introHtml":"<p>Na dërgoni një kërkesë për suport teknik.</p>","icon":10320,"iconUrl":"https://rcs-al.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10320","groups":[2],"key":""},{"id":"10014","name":"Raporto Probleme","descriptionHtml":"","callToAction":"Raporto Probleme","introHtml":"<p>Kërko ndihmë për probleme teknike që keni hasur</p>","icon":10304,"iconUrl":"https://rcs-al.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10304","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10009,10014,10015]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"reqCreate":{"id":10015,"projectId":10003,"form":{"name":"Kërko konsulencë","descriptionHtml":"","callToAction":"Kërko konsulencë","intro":"<p>Prenoto nj&euml; takim p&euml;r nj&euml; konsulenc&euml; me ne.</p>","instructions":"","icon":10315,"iconUrl":"https://rcs-al.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10315","key":""},"fields":[{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Përmbledhje","description":"Një përmbledhje e shkurtër e kërkesës suaj","descriptionHtml":"<p>Një përmbledhje e shkurtër e kërkesës suaj</p>","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Përshkrimi","description":"Përshkrim i shkurtër i kërkesës suaj","descriptionHtml":"<p>Përshkrim i shkurtër i kërkesës suaj</p>","required":false,"displayed":true},{"fieldType":"text","fieldId":"customfield_10049","fieldConfigId":"10150","label":"Nr. Kontakti","description":"Vendosni numrin tuaj që t'ju kontaktojmë me telefon për të lënë një takim.","descriptionHtml":"<p>Vendosni numrin tuaj që t'ju kontaktojmë me telefon për të lënë një takim.</p>","required":true,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/10015","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/10015","calendarParams":{"firstDay":0,"date":"2021-12-07T03:39:57+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcxMDIzVDAwNTAxOSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiNTNmNjVjNTUtNjRkMi00MDBhLThmNjItYzkwMjRhYTY2YzVkIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwibmJmIjoxNjM4ODQ0Nzk3LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzg4NDU5OTcsImlhdCI6MTYzODg0NDc5NywianRpIjoiYzI4ZGE4YmItYjRiNi00ZjYzLWEzODAtYjVmMjFjMjAzMTk3In0.QlCEt0aRhR2gtxztiUcjV2JY5W2sZJyZrg9X5X1tLsx1V9FmgTAvkQgZzPdBl0a9YrnitH8I-5QRPI7WxSn_NuqmiJqsvbn1uRUjdkFFKt7tRmkNF5UIMRhQElER8NUZtDaOClromugO9hmJVlozzvRBaATvK-lJgP8UTeeoKe8oLxFIPYeOO6THyAGwtHWOo5yiWXSb4jeRj2BQfBh6Cx8Aw-AFk00AqP86gjZRP9veD6yiw1XWcQ9B-f4ISlrq5C1Ip_-mqGaTPnXha-JzrkdQx12uKi0r_oBkDN1sF2rw9E2ktyMG-Dy5-Qa7nJv2G9hn__obyew19E32gySVlA","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"53f65c55-64d2-400a-8f62-c9024aa66c5d","tokenDurationInMins":20},"hasProformaForm":false,"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rcs-al","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d5897e33-fcae-4bd9-b4c1-3a1116f565a9_96c0937b6981f231a3b85c6b3384f4c4d55cf4d8_lout","baseUrl":"https://rcs-al.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"5242880","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"53f65c55-64d2-400a-8f62-c9024aa66c5d","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}